Privacy Policy

This Privacy Policy describes how your personal and device information is collected, used, and shared when you use or make a purchase from https://rosiewebb.com.

Please read this Privacy Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Updated 18-MAY-2018.

1. THE INFORMATION WE COLLECT

When you browse our website or place an order, we securely collect two types of information from you: personal information and device information.

Personal information is the information that you securely submit to us as part of the browsing, registration, login and ordering process. This may include your:

  • name
  • billing address
  • shipping address
  • email address
  • phone number

We securely store this information on our servers so we can fulfil your order(s). We do not store or retain your payment card information. This information is securely sent to our payment processor: Stripe.

Device information is the information that we securely and automatically collect from you as part of the browsing, registration, login and ordering process. This may include your:

  • IP address
  • UA, for example your browser
  • location and time zone as determined by IP address
  • device information, for example whether you're using a phone or a desktop computer
  • cookie and local storage information stored on your device
  • browsing history on our website, for example which products you view
  • internet service provider

Please note that we do not alter our website’s data collection and use practices when we see a 'Do Not Track' signal from your browser.

2. HOW WE COLLECT YOUR INFORMATION

Personal information is securely submitted by you as part of the browsing, registration, login and ordering process.

Device information is securely and automatically collected using the following technologies:

  • cookies
  • HTML session storage
  • HTML local storage
  • log files

We use cookies, HTML session storage and HTML local storage to track usage and to recognise customers so that we may constantly improve customer service and experience. Cookies are small text files stored on your computer or mobile device, which are read by our website when you use it. Cookies do not allow us or any third-parties to view or modify any information on your computer or mobile device.

HTML session storage is a technology that enables us to save simple data as you move through the website. When your current session ends, for example when you close your browser window, all data is discarded. We do not store any data using this technology.

HTML local storage is a technology similar to cookies, whereby simple data is stored on your computer or mobile device. This data is read by our website when you visit us. Like cookies, HTML local storage does not allow us or any third-parties to view or modify any information on your computer or mobile device.

Log files are text files securely stored on our server. Log files track actions occurring on our website, your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

You may block cookies in your browser but doing so may lead to unexpected behaviour and may result in some parts of our website being inaccessible. Additionally, you may not be able to checkout if you disable cookies. By using our website, you agree to our use of cookies, HTML session storage, HTML local storage and log files.

3. WHAT WE DO WITH YOUR INFORMATION

We securely store your personal information on our servers so we can fulfil your order(s).

When you purchase something from our store, we use your email address to communicate with you about your purchase. We will send you emails about your order. These are called transactional emails and by purchasing something from us you agree to receive these emails. If you provide us with a phone number you agree to receiving calls from us about your order.

We do not use your email and/or phone number to contact you for marketing purposes unless you have given us permission. If you wish to receive promotional emails please sign up for our newsletter. By submitting your email address to us and subscribing to our newsletter, you agree to receive promotional and marketing emails which may include special offers.

We do not store or retain your payment card information. This information is securely sent to our payment processor: Stripe.

We securely store your device information on our servers and share this information with a third party: Google Analytics. This helps us analyse the device information that we collect which helps us to offer you a better customer experience.

4. CONSENT

When you provide us with personal and device information you consent to our collecting it and using it for the specified reasons above.

If we ask for your personal information for a secondary reason, like marketing, we will email you to ask you directly for your explicit consent.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at shop@rosiewebb.com.

5. DISCLOSURE

We never sell or otherwise make available the personal and device information we collect to marketers or third parties. The only exceptions to this are listed below:

  • when we are required to disclose your personal information to our payment processor Stripe to complete your order
  • when we need to disclose your device information to our analytics provider Google Analytics to help us improve your experience as a customer
  • if we are required to disclose your information by law or if you violate our Terms of Service
  • you explicitly ask us to make available to you the information we have stored about you. If you wish to access this information please email us at shop@rosiewebb.com


6. THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. These providers have their own privacy policies in respect to the information we are required to provide to them.

We use two third-party providers: Stripe and Google Analytics.

We recommend that you read their privacy policies and terms of service so you can understand the manner in which your personal and device information will be handled by these providers.

We use Stripe as our payment processor. We use Google Analytics as our analytics provider.

These providers may be located in or have facilities that are located in a different jurisdiction than either you or us. Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. If and when you return to our website, you will once again be governed by this Privacy Policy and our website’s Terms of Service.

When you click on links on our website, some may be external links which may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.

7. SECURITY

To protect your personal information, we encrypt all data to and from our website, including your personal information, using a technology called SSL. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you submit your payment card information as part of the ordering process, the information is encrypted transmitted securely to our payment processor Stripe. Your payment card information is never stored or retained on our servers. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

To view our security policy please visit: https://rosiewebb.com/shop/security-policy

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

10. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal or device information we have about you, register a complaint, or simply want more information contact us at shop@rosiewebb.com.